Privacy Policy

Last updated: July 2026.

Protecting your personal data matters to us. This policy explains what data we collect on wearaquila.com, why we collect it, and what your rights are, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

AQUILA, an online store available at wearaquila.com. Contact: support@wearaquila.com.

[AQUILA — seller identity and address to complete: company name, legal form, registered address, company registration number]

The data we collect

  • Order data: name, delivery and billing address, email address, phone number, purchase history.
  • Payment data: processed securely by our payment providers — we never store your card numbers.
  • Browsing data: pages viewed, device, cookies (see below).
  • Communications: your exchanges with our customer service team.

Why we use it (legal bases)

  • To fulfil your order and provide delivery and after-sales service (performance of a contract).
  • To send you our newsletter if you have consented to it — you can unsubscribe at any time (consent).
  • To prevent fraud and keep the site secure (legitimate interest).
  • To comply with our legal obligations, in particular accounting and tax requirements.

Sharing your data

Your data is shared only with the providers needed to run the store: our e-commerce host (Shopify), payment providers, carriers and email tools. We never sell your data.

How long we keep it

Order data is kept for as long as our legal obligations require (six years for accounting records). Marketing data is kept for 3 years after your last contact with us.

Cookies

We use cookies that are necessary for the site to work (basket, session) and, with your consent, analytics and marketing cookies. You can manage them through your browser settings.

Your rights

You have the right to access, rectify and erase your data, and the rights to restriction, objection and data portability. To exercise them, write to support@wearaquila.com. You can also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.